Play99exch (Play99, 99exch, 99exch.com) is committed to protecting the privacy of all registered players. This policy outlines exactly what data we collect, how it is used, and the security measures in place to keep your information safe.
When you register for a Play99 Exchange ID, our account managers collect the following through WhatsApp:
All account records are stored on encrypted servers with 256-bit SSL/TLS protection. Withdrawal processing records are kept on private banking nodes that are not exposed to external aggregators. Your UPI ID or bank account number is visible only to the assigned account manager responsible for your withdrawals.
Personal verification documents used during KYC checks (if requested during disputes) are permanently deleted from support chat logs within 72 hours of verification. Active account records are maintained only as long as your account remains open. Upon permanent account deletion, all personal data is purged within 30 days.
Play99exch uses third-party game providers for Wingo, Aviator, and the live casino library. These providers operate under their own data policies. No personal identifiable information (name, phone, bank details) is shared with game providers — they only receive anonymous session tokens to facilitate gameplay.
You have the right to request a copy of all data held about your account, request corrections to inaccurate data, or request complete deletion of your account and associated records. To exercise these rights, contact us at [email protected] or via our WhatsApp support line.
We may update this privacy policy as our platform evolves. When material changes occur, active players will be notified via WhatsApp broadcast. Continued use of the Play99exch platform after changes constitutes acceptance of the updated terms.